Support

One person reads every message.

Write to knowitcold@chaag.dev.

Reporting a problem

The app stamps every request it makes with its version and commit, and the server answers each one with a request id. Four rows from the app's Settings screen turn a search on our side into a lookup:

1. Version, Commit and API origin, the three rows under the About heading.
2. Last request, the id of the most recent request. If the app showed a refusal notice, tapping its Details also shows the id for that exact request.

Add what you were doing, what you saw, including any message the app showed, and roughly when, with your time zone. The time matters most for a crash, because a crash never reaches the server.

If the app crashed, iOS keeps a crash log under Settings → Privacy & Security → Analytics & Improvements → Analytics Data; the entries named after the app can be shared with us.

Deleting your account and data

Deleting your account from inside the app is not available yet. Until it is, email us from the address you signed in with (or the relay address Apple gave you) and we will delete your account and everything stored under it. See the privacy policy for what that covers.